Lviv Administrative Service Centres: accessibility for all
Mobile administrator
This service is designed for people who are unable to visit the Lviv Administrative Service Centres on their own. A mobile administrator can come to your home to help you with paperwork, provide advice and accept applications. You can order the service here.
Virtual Administrator for Defenders of Ukraine
This service enables servicemen and their families to receive advice and assistance in processing documents online. You can order the service here
Making an appointment for an online consultation
You can sign up for an online consultation with the Lviv Administrative Service Centres administrator via the website. This is a convenient way to get information and clarification on any service.
Inclusion — people with disabilities can visit the Centres unaccompanied
All Lviv Administrative Service Centres units are equipped with accessibility for people with disabilities. External and internal tactile elements and a mnemonic scheme in Braille are provided for visually impaired and blind people. The entrance is accessible for people in wheelchairs (ramps, lowered thresholds). There are car parking spaces for people with disabilities. Restrooms are equipped with inclusive facilities.
Sign language interpreter services
The ASCs have tablets with an online sign language interpreter. You can get advice on the ASC website with the help of an online resource interpreter, and the city`s ASCs are placed on an accessibility map. We have created conditions for the blind: mnemonic diagrams in Braille, tactile elements in the external and internal space.
Self-service space
The Lviv ASC has special spaces where you can access the necessary information resources and order services online without the help of an administrator.
Pet-friendly ASC
In today`s world, more and more people are realising the importance of treating animals humanely. This trend is also reflected in the provision of administrative services. Not everyone has the opportunity to leave their animals at home when they need to visit the ASC.
You can confidently visit the ASC in Lviv with your four-legged friends. And stay calm, knowing that the ASC cares about your pets and has placed drinking bowls for them.
Support service of the ASC in Lviv.
The support service of the ASC in Lviv. Lviv is a team of specialists who provide advice and assistance on obtaining various administrative, social and municipal services through a convenient communication channel:
- landline (032) 297−57−95
- mobile 0932 975 795
Here you can find out about the conditions of a visit to the ASC, consult on various administrative services and make an appointment to visit the ASC in Lviv.
Delivery of documents to the ASC in Lviv
This is a service that allows you to order the delivery of the result of an administrative service from the ASC to your home or office anywhere in the world.
You can use the service here
Delivery of documents to the ASC in Lviv is a convenient, fast and affordable way to receive administrative services regardless of your location.
Electronic application
An electronic application on the website of the ASC in Lviv offers a number of advantages:
- Time saving:
- No need to go to the ASC in person.
- You can submit an application at any time of the day, 7 days a week.
2. Convenience:
- You can submit an appeal from any place where you have access to the Internet.
- No need to stand in line.
- You can track the status of your application online.
3. Accessibility:
- You can submit an appeal from any device: computer, tablet, smartphone.
- No need to have an electronic digital signature (EDS).
- The website of the ASC of Lviv ASC website is adapted for people with visual disabilities.
4. Transparency:
- The website of the ASC in Lviv has all the necessary information on how to submit an electronic application.
- There is an opportunity to get acquainted with standard application forms.
- It is possible to get an online consultation.
5. Cost savings:
- No need to spend time and money on the way to the ASC.
- No need to pay for postal services.
How to submit an electronic appeal on the website of the Lviv ASC?
- Go to the Lviv ASC website
- Upload a scan/photocopy of your application.
- Attach the necessary documents (if required).
- Submit your application.
Virtual administrator of the ASC in Lviv
Online consultations are available for Ukrainians abroad in Brno, Czech Republic, and Gdansk, Poland. You can now restore lost documents, resolve property issues on the territory of Ukraine or order various certificates remotely by contacting the ASC via an online call.
Find more details here.
Defibrillators in ASCs
Two territorial units of the Lviv ASC at 72a Chervonoyi Kalyny Ave and 374 Shevchenka St. have automatic external defibrillators used for emergency resuscitation. If necessary, they can be used freely.
Learn more about the locations of defibrillators.
Payment for services
What payment methods are available?
- Cash:
You can pay for services in cash at the terminals located in the ASCs.
- By credit card:
You can pay for services with a bank card at a POS terminal.
- Online banking:
You can pay for services online on the Lviv ASC website.
Lviv ASC centres
Lviv has 12 ASC centres in different districts of the city. This makes ASC services as accessible as possible to all residents of the Lviv city territorial community.
In addition, Lviv`s ASCs offer:
- Accessibility for people with disabilities;
- Electronic queue;
- Convenient working hours;
- Qualified assistance of administrators.
Lviv`s ASC is a modern, convenient and accessible service.
Lviv ASC is present in the following social networks:
- Telegram
- YouTube
- TikTok
In the social networks of the Lviv ASC you can:
- Read the news and events of the ASC.
- Find out about changes in the working hours on national holidays.
- Download application forms and information cards.
- Get advice on how to prepare documents and receive administrative services.
- Make an appointment to the ASC.
- Submit a complaint or suggestion regarding the work of the ASC.
Follow Lviv ASC on social media to keep up to date with all the news and events!
